LIMITED PERIOD OFFER: ADDITIONAL 10% OFF ON PREPAID ORDERS!!!

FAQ


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Offers
1. How do I apply for my promo code ?
You can apply your code at checkout, in the box under your order total.
2. Can I exchange an item won in a contest?
Unless it is a matter of sizing in shoes, promotional gifts and contest winnings cannot be exchanged for other products or for credit vouchers.
3.When does my offer code expire?
Each code has a different expiry date. Do contact our customer support team for
further confirmation.

Orders and Payments
1. What payment methods do we accept ?
Domestic: We accept Cash on Delivery (COD) and Cards, UPI, NetBanking, Wallets
2. Can I palce an International Order?
Currently, we do not accept international shipping orders.
(See you soon, though!)

3. Can I Change/Cancel my order?
Yes you may, if your order has not been dispatched. Please get in touch with our
customer support team at the earliest to change/cancel your order.

Shipping and Returns
1. How do I know if an item is eligible for return?
We adopt a 15-day policy as long as the returned product/s are unused,
unwashed, and returned with all original packaging and tags.
If a certain style is NOT eligible, it is mentioned on the product page itself.
Free gifts/products won or received in promotional offers are not eligible for
return.

2. What about my money after I return my orders?
You will get a full refund to the origin of payment within 3-5 business days.
In case of COD payment, you will be requested to share your bank details in
which you desire the amount to be refunded.

3. What is the process of return of a product?
It takes 4 quick steps to return a product:
Step 1: Request a return.
Step 2: We will verify your request.
Step 3: A reverse pick-up will be scheduled.
Step 4: You will receive a refund for the amount of the style/s returned.
4. How long will it take to process my returns?
For domestic orders: 8 to 10 working days.
5. How long will it take to deliver my order?
It will take 2-7 business days for your order to be delivered. Please get in touch
with the customer support team for expedited delivery.
6. Is there an additional shipping charge?
For domestic: Free shipping for all orders, no minimum purchase.
Warranty
1. What is the warranty granted for my order
A warranty of 6 months is offered for every pair of shoes purchased.