We are here to address some of the general customer FAQ’s
- When will my Monrow order ship?
Orders are processed usually within 3-7 business days. Orders within Bangalore are expected to be processed and shipped within 48-72 hours. It might take another 3-7 days for the order to reach to you depending upon the pin code.
- Through what courier do you ship?
Delhivery is our carrier partner for all domestic pin codes. All domestic shipping is free for orders above rs.1000, however 50 is charged for orders below 1000. You will be notified once your order is ready to be shipped from our warehouse.
- Do you ship internationally?
- Will someone call me before delivering the shipment?
Courier company will follow its process of delivery. We will send you a mail on despatch of your order.
- What payment method does Monrow accept?
We accept Visa, MasterCard, Net Banking and Cash on delivery.
- I want to know the perfect size of my shoe. What should I do?
Follow the below given size chart.